Child Safety & Age Suitability
WimziPal is a bounded, parent-supervised AI companion for children aged 6–8 — not an open-ended chatbot. This page explains exactly how the app is designed to be safe and age-appropriate for young children. Questions: support@wimzipal.com.
Who it's for (and why 6–8)
WimziPal is built for early readers. Everything — the vocabulary, the stories, the songs, the facts — is tuned for children aged 6–8 and kept gentle, positive, and age-appropriate. A parent sets up the child's profile and stays in control; the experience is meant to be shared and supervised, not a device a child uses unsupervised.
1. The AI is bounded, not open-ended
- Your child talks to a fixed character persona — a friendly cat, dog, owl, and more. There is no open web access, no browsing, no link-following, and no contact with other people of any kind. A child can never reach a stranger or the open internet through the app.
- Every conversation is age-tuned and scoped to companionship, short original stories, songs, and gentle facts. The buddy is steered firmly away from anything beyond ordinary kid life.
- The AI runs server-side behind app sign-in, with a remote kill-switch, so it can be paused instantly if ever needed.
2. Every message is screened — both ways
Each turn of the conversation is checked on the way in and on the way out:
- Before the buddy hears it — your child's message is screened by fast pattern filters and an AI moderation layer.
- Before your child hears the reply — the buddy's response is screened again the same way.
- Anything unsafe is blocked or gently rewritten. Instead of the unsafe content, the child hears a kind, spoken safety-redirect.
- All of this runs on our servers, so it cannot be switched off or bypassed from the device.
3. Crisis & self-harm handling
The safety system specifically watches for self-harm and crisis indicators and responds with a supportive redirect rather than engaging with the topic. Conversations that trip safety can be flagged and surfaced to the parent, so a guardian is kept informed.
4. Privacy built for children (COPPA)
- No third-party analytics or advertising. There are no ad SDKs, no advertising identifiers, and no cross-app tracking of any kind.
- Verifiable parental consent. A parent signs in under an explicit “I am the parent or guardian and I agree to the Privacy Policy” gate before any optional data collection. Crash reporting defaults off and only turns on after that consent.
- Data minimisation. The buddy is instructed to avoid remembering sensitive details — no home addresses, medical information, contact details, or last names.
- Voice and photos are never stored. Speech and any “Show your buddy” photo are processed in real time and discarded immediately.
- One-tap deletion. Settings → Delete Account permanently removes the parent account and all child data, with no email or support step required.
Full details are in our Privacy Policy.
5. Parental controls & supervision
- A parent creates and manages the child profile (name, age, interests). A child cannot create an account alone.
- A parental gate (PIN + Face ID / Touch ID) protects every parent area — settings, purchases, and any external link — and cannot be skipped.
- Parents can set daily time limits and allowed hours, turn individual features (camera, songs, stories, facts) on or off, and review every conversation their child has had.
- The buddy is designed to be transparent about being make-believe, rather than encouraging unhealthy attachment.
Questions?
We're happy to explain anything on this page. Reach us any time at support@wimzipal.com.
